Effective Date: 18 April,25
Welcome to industrialsupplieruk (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect and process the following data:
a. Information You Provide:
- Name, business name
- Contact details: email address, phone number, billing/delivery addresses
- Account login details (if applicable)
- Payment information (processed securely by third-party providers)
b. Information Collected Automatically:
- IP address, browser type, device type, and operating system
- Usage data: pages visited, time spent on site, referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support and respond to enquiries
- Manage and improve our website and services
- Send updates, order confirmations, or promotional emails (only with your consent)
- Prevent fraud and ensure site security
- Comply with legal obligations
3. Cookies and Tracking
We use cookies to improve your experience on our website. These may include:
- Essential cookies: for core functionality like shopping cart and login
- Analytics cookies: to understand how users interact with the site
- Marketing cookies: to deliver relevant ads (where applicable)
You can control cookie settings through your browser preferences.
4. Sharing Your Information
We may share your information with:
- Trusted service providers (e.g. payment processors, delivery companies)
- IT and security partners who help maintain our infrastructure
- Legal authorities, if required by law or to protect our rights
We do not sell or rent your personal information to third parties.
5. Data Storage and Security
We store your information securely on servers located in the UK. We implement appropriate technical and organisational measures to protect your data.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent (e.g., for marketing communications)
- File a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us at info@industrialsupplieruk.co.uk
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date.
CONTACT INFORMATION
Company Name: Industrialsupplieruk
Company Number: 16044913
Phone: +44 7453 403933
Email: info@industrialsupplieruk.co.uk
Address: 40 Orange Hill Road, Prestwich, Manchester, M25 1LS, United Kingdom
Opening Hours: Mon-Fri 9:00 AM to 6:30 PM (GMT)
